Warehouse Optimization Case Study: Let’s Play Games
Client Overview
Client Name: Let’s Play Games
Industry: Distribution (Board Games & Gaming Accessories)
Location: Wetherill Park, NSW
Project Date: February 2025
Let’s Play Games is a leading B2B distributor of tabletop games and accessories, servicing a broad customer base across Oceania. Due to consistent growth, the client had outgrown their existing facility and required a scalable, compliant, and highly efficient warehouse storage solution. The new warehouse in Wetherill Park needed to fully utilize its vertical capacity, support high-volume picking, and streamline fulfilment workflows—while meeting Australian Standards and achieving CDC approvals within a tight timeline.
Project Objectives
- Maximize Storage Density: Fully utilize warehouse height to increase pallet and pick-face capacity.
- Enhance Operational Efficiency: Improve access, restocking, and dispatch processes through integrated systems.
- Support Inventory Diversity: Accommodate a wide variety of product sizes with both pallet racking and hand-loaded shelving.
- Ensure Safety & Compliance: Design and install a certified racking system in line with AS4084-2023.
- Enable Workflow Automation: Install a conveyor system to support faster, safer movement of picked orders to dispatch zones.
Challenges
- Storage Constraints: A growing inventory and product diversity required flexible yet high-capacity storage.
- Mixed Inventory Handling: Products ranged from small accessories to bulk cartons, necessitating multi-tiered storage solutions.
- Tight Turnaround: A compressed project timeline demanded swift design, certification, and installation.
- Compliance & Safety: The system needed to be engineered for both seismic compliance and operator safety, adhering to AS4084-2023 standards.
Solution Provided
Dexion Nepean delivered a tailored, high-performance warehouse storage solution featuring:
- Configured to maximize vertical space and allow flexible bay sizing.
- Enabled direct access to every SKU, simplifying picking and restocking.
- Designed for adaptability as inventory volumes grow.
- Installed in pick zones for fast-moving and fragile items.
- Adjustable shelf heights to suit varied packaging formats.
- Reinforced for durability and equipped with safety features for manual handling.
- A zero-pressure accumulation conveyor with intelligent zoning for smooth, damage-free transport.
- Reduced manual handling and improved pick-to-pack throughput.
- Designed for low operational noise and energy efficiency.
- Safety & Standards Compliance
- All systems compliant with AS4084-2023, including seismic provisions.
- Structural engineering support provided for CDC approvals.
- Clear load signage and certified installation across the site.
- Post-Installation Support
- Lifetime warranty on racking systems.
- Ongoing audits, maintenance, and client training provided for system longevity and safety assurance.
Project Outcomes
- Project delivered on time and met all regulatory and engineering requirements.
- Storage capacity significantly increased, supporting future growth.
- Workflow automation through the conveyor system has accelerated fulfillment and improved staff efficiency.
- A scalable, compliant solution tailored to both product mix and operational workflow.
Client Feedback
“We were thoroughly impressed with Dexion Nepean’s competency, responsiveness, and quality… Dexion flawlessly integrated and communicated with all stakeholders to achieve a great outcome.”
— Michael Stabback, Warehouse Manager, Let’s Play Games
Conclusion
This project exemplifies Dexion Nepean’s core values: responsive service, engineered safety, and scalable warehouse solutions. By integrating selective racking, shelving, and automation, the solution helped Let’s Play Games future-proof their operations and deliver better outcomes for both staff and customers.
Note: For more information on the products and services mentioned, please visit Dexion Nepean’s official website.